FAQs
Everyone can buy Royal College of Ophthalmologists branded merchandise on this College Shop.
Placing your order
- Please click on the image of the item you want to get
- Select how many you would like and ‘Add to Cart’
- Select ‘View Cart’
- Click ‘Proceed to checkout’
- Enter your contact details
- Place your order and pay
How long will it take to receive my order?
We aim to despatch all orders within 2 working days of order receipt. Most orders are despatched by Royal Mail using the Royal Mail 48H service. This means you should receive your order within 4 to 5 working days. If your order has not been delivered within this timeframe you can email our team on hello@synergy-group.uk.
If you wish to return you order to us you can do so, within 14 days of receipt.
If for any reason you think that there has been an error with your order, please get in touch so we can fix this for you as soon as possible. Email hello@synergy-group.uk . Please make sure to include your order number in your email to us.
What delivery options do I have?
Standard delivery (up to 1kg) £7.50
Next Day Delivery (up to 10kg) £11.50
Overseas - Pricing is dependent on the Country where the order is going, plus the size and shape of the parcel.
Who do I contact if I have any queries with my order?
If you have any queries with your order please contact Synergy by emailing hello@synergy-group.uk or by calling: 01543 257257.